Shipping policy

At Muralys™, we are committed to getting your order to you safely and as quickly as possible.

Order Processing

All orders are carefully prepared and packed before being shipped.

Please allow approximately 4 business days for order processing.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Time

After processing, delivery typically takes approximately 9 business days.

Estimated total delivery time: 13 business days.

Please note that these are estimated delivery times and may vary depending on your location, carrier delays, holidays, customs, or other circumstances outside our control.

Tracking

Once your order has shipped, you will receive a tracking number by email.

Please allow some time for the tracking information to become active after your package has been handed to the carrier.

Delayed or Lost Packages

If your package appears to be significantly delayed or has been marked as delivered but you have not received it, please contact us at:

muralysup@outlook.com

We will do our best to assist you and work with the carrier to locate your order.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you notice an error in your shipping information, contact us as soon as possible at muralysup@outlook.com. We will do our best to update the information before your order ships, but we cannot guarantee that changes can be made after processing has begun.